During the COVID-19 pandemic, all online appointments are Telephone Appointments.
Please ensure your phone number is up to date. You must be available to answer a call 1 hour before or after your scheduled appointment time.
Calls to you may show on your phone as ‘Blocked or Private Caller’ or ‘Unknown Caller’. Please ensure your device is set to allow calls of this nature and that you still pick up the call.
If you cannot find a date and /or time that works for you, please call the clinic to book.
We will do our best to assist you.
Please only book 1 major issue per visit.
Only book 1 visit per day.
In case of EMERGENCY, PLEASE CONTACT 911.
Our clinic has both a 24-hour cancellation policy and “ No Show ” fee. Missed phone appointments are subject to the "No Show" fee.
"EMERGENCIES OR CRITICAL CARE
If you are experiencing any of the following symptoms DO NOT BOOK ONLINE. You require attention and should call 911 immediately or go directly to the nearest emergency department.
Difficulty breathing or shortness of breath
Difficulty waking or staying awake
Sudden or new sense of confusion
If you have a serious concern but feel it's not deemed an Emergency room visit,
please call us at 613-244-4400.